Conduit Commerce

Privacy Policy

Last Updated: April 7, 2026

This Privacy Policy explains how Conduit Commerce, Inc. and its affiliates (“Conduit,” “we,” “us,” or “our”) collect, use, disclose, and otherwise process personal information through our public-facing websites, landing pages, forms, events, communications, and other online or offline interactions that link or refer to this Privacy Policy (collectively, the “Services”).

This Privacy Policy applies to information we collect when individuals visit our websites, request a demo, download materials, sign up for updates, communicate with us, engage with our marketing or recruiting efforts, or otherwise interact with us in a business or professional context.

This Privacy Policy does not govern personal information we process on behalf of customers through our hosted products and services where we act as a service provider, processor, or similar role under a separate agreement. In those cases, the customer’s privacy policy and the applicable contract govern, and individuals should direct requests about that data to the relevant customer.

1. Categories of Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

A. Identifiers and Contact Information

name
business email address
phone number
company name
job title
mailing address
account credentials, if applicable

B. Professional and Commercial Information

company size, industry, role, and business needs
information about your interest in our products or services
meeting history, sales activity, and relationship notes
communications you have with us

C. Internet, Device, and Usage Information

IP address
browser type and version
device identifiers
operating system
referring URLs
pages viewed
clicks, session activity, and timestamps
approximate location derived from IP address
cookie and similar technology data

D. Audio, Electronic, and Visual Information

call recordings, meeting recordings, voicemails, chat transcripts, or video meeting information where permitted by law

E. Recruitment Information

If you apply for a role with us, we may collect information such as resume details, employment history, education history, references, work authorization information, and communications related to your application.

F. Other Information You Provide

information submitted through forms
survey responses
event registrations
marketing preferences
any other information you choose to provide

We do not intentionally collect sensitive personal information through our public websites unless you choose to provide it. Please do not submit sensitive information through web forms unless specifically requested and protected through an appropriate process.

2. Sources of Personal Information

We collect personal information from the following sources:

directly from you, such as when you submit a form, request a demo, subscribe, apply for a role, or contact us;
automatically from your browser or device when you use our Services;
from service providers that support analytics, communications, recruiting, hosting, CRM, marketing automation, and related operations;
from publicly available sources, social media, conference interactions, referrals, and business information providers; and
from your employer or colleagues, for example when someone introduces you to us or requests that we contact you.

3. How We Use Personal Information

We use personal information for the following purposes:

to operate, maintain, secure, and improve our Services;
to respond to inquiries, provide requested materials, schedule demos, and communicate with you;
to market and promote our products, services, events, and content, subject to applicable law;
to manage our sales, relationship management, and business development activities;
to personalize content and understand how users engage with our Services;
to recruit, evaluate candidates, and manage hiring processes;
to protect against fraud, abuse, unauthorized access, and other security incidents;
to enforce our terms, protect our rights, and defend against legal claims;
to comply with legal obligations, lawful requests, court orders, and regulatory requirements; and
for any other purpose disclosed at the time of collection or with your consent where required.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, SDKs, and similar technologies to:

remember preferences and settings;
understand traffic and usage patterns;
measure campaign performance;
support site functionality and security; and
improve and personalize our Services and communications.

You can manage cookies through your browser settings. Depending on where you are located, you may also be presented with cookie choices through a consent banner or similar tool.

If our Services recognize browser-based opt-out preference signals, such as the Global Privacy Control, we will process them as required by applicable law.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

A. Service Providers and Contractors

We may disclose personal information to vendors and service providers that help us operate our business and Services, including providers of hosting, analytics, CRM, communications, marketing automation, customer support, recruiting, security, and professional services.

B. Affiliates and Corporate Transactions

We may disclose personal information within our corporate group and in connection with an actual or proposed financing, merger, acquisition, reorganization, sale of assets, or similar transaction.

C. Business Partners and Event Sponsors

If you register for a co-hosted event, request information involving a partner, or otherwise choose to engage with a joint offering, we may disclose relevant information to the applicable partner.

D. Legal, Security, and Protection Purposes

We may disclose personal information when reasonably necessary to:

comply with applicable law, regulation, legal process, or government request;
enforce our agreements and policies;
detect, investigate, or prevent fraud, security, or technical issues; or
protect the rights, property, or safety of Conduit, our users, customers, or others.

E. With Your Direction or Consent

We may disclose personal information where you direct us to do so or otherwise consent.

We do not sell personal information for money. We do not use sensitive personal information to infer characteristics about individuals. Depending on how our advertising and analytics tools are configured, applicable privacy law may treat certain cookie- or advertising-related disclosures as a “sale” or “sharing” of personal information. If that applies, affected individuals may have the right to opt out, as described below.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

provide the Services;
maintain our business relationship with you or your organization;
comply with legal, tax, accounting, and reporting obligations;
resolve disputes; and
enforce our agreements.

Retention periods depend on the nature of the information, the context in which it was collected, and applicable legal requirements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Conduit is based in the United States, and personal information may be processed in the United States and other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. Where required by applicable law, we will use appropriate safeguards for cross-border transfers.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, subject to applicable law and exceptions. These may include the right to:

know or access the personal information we hold about you;
request deletion of your personal information;
request correction of inaccurate personal information;
opt out of certain disclosures for targeted advertising, sale, or sharing;
limit certain uses of sensitive personal information, where applicable;
appeal a denied privacy request, where applicable; and
not be discriminated against for exercising your privacy rights.

To exercise applicable privacy rights, contact us at [INSERT PRIVACY REQUEST EMAIL] or [INSERT PRIVACY REQUEST WEBFORM / MAILING ADDRESS]. We may need to verify your identity before processing your request. Authorized agents may submit requests on behalf of individuals where permitted by law.

10. California Privacy Notice

If you are a California resident, California law may provide you with specific rights regarding your personal information, including rights to know, delete, correct, and opt out of the sale or sharing of personal information.

Categories Collected

In the preceding 12 months, we may have collected the categories of personal information described in Section 1 above.

Categories of Sources

We collect personal information from the sources described in Section 2 above.

Purposes

We collect and use personal information for the business and commercial purposes described in Section 3 above.

Categories Disclosed

In the preceding 12 months, we may have disclosed the following categories of personal information for business purposes to the categories of recipients described in Section 5:

identifiers and contact information;
professional and commercial information;
internet, device, and usage information;
audio, electronic, and visual information; and
other information you provide.

Sales / Sharing / Targeted Advertising

We do not sell personal information for money. However, certain advertising or analytics practices may be considered “sharing” or a “sale” under California law. California residents may opt out by using [INSERT COOKIE PREFERENCES LINK / DO NOT SELL OR SHARE LINK] or by enabling a recognized opt-out preference signal where required.

Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes that would require a right to limit under California law, except as permitted by law.

Retention

We retain personal information as described in Section 6.

11. Nevada Residents

Nevada residents may have the right to direct a business not to sell certain covered information. We do not currently sell covered information as defined under Nevada law. Nevada residents may still contact us at [INSERT PRIVACY EMAIL] with questions.

12. European Economic Area / United Kingdom

If you are located in the EEA or UK, and applicable law applies, our legal bases for processing may include:

our legitimate interests, such as operating and improving our business and Services, securing our systems, responding to inquiries, and marketing our business in a proportionate B2B context;
performance of a contract or steps taken at your request before entering into a contract;
compliance with legal obligations; and
your consent, where required.

You may also have the right to lodge a complaint with your local supervisory authority.

13. Third-Party Websites and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy, security, or other practices of third parties. We encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on the relevant website and update the “Last Updated” date above. Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acknowledgment of the changes, to the extent permitted by law.

15. Contact Us

Conduit Commerce, Inc.
24792 SE 21st Pl
Sammamish, WA 98075
Privacy Contact: finance@conduitcommerce.com
General Contact: finance@conduitcommerce.com