Conduit Commerce
AI to help your team
The leading AI platform for wholesale distributors, brands, and suppliers.
Trusted by the world's most sophisticated wholesale distributors and suppliers.
The reality of B2B physical goods
Everything is manual, reps are losing time
And your reps can answer, if they can find the truth across ERP, WMS, OMS, CRM, price books, catalogs, and inbox threads.
We build a collective brain of your systems
Integrate your ERP, WMS, OMS, CRM, and pricing sources into our secure enclave, connecting everything that runs your business into one unified intelligence layer.
Connect anywhere that you interface with your customers
Gmail or Outlook, plus an optional dedicated line for SMS. CoPilot works where your reps already operate.
CoPilot drafts replies and quotes in your voice
Availability, lead time, customer price tier, ship window, freight rules, substitutions, MOQs, drafted with the right specifics, ready to send.
CoPilot drives follow-up and demand
When there's an opportunity (promo, new product, back-in-stock, reorder window), CoPilot drafts the outreach, personalized by account history and buyer profile, and routes it to the right owner (or sends it with your rules).
When something changes (inventory, ETAs, partials), CoPilot drafts the update.
CoPilot keeps tabs on your accounts
Every message is categorized into actionable buckets: quote requests, order status, availability checks, expedite, credit/RMA, dealer policy, and more. Spam and noise are filtered out.
CoPilot for every sales role
- Inside Sales
- Account Managers
- Sales Ops / RevOps
- Customer Support
- Independent Rep Groups
Handle high-volume inquiries with AI assistance
CoPilot helps inside sales teams respond faster, prioritize inbound requests, and draft replies instantly without losing context.
- Automatically prioritize inbound emails and customer inquiries.
- Draft accurate replies instantly with AI assistance.
- Surface signals that highlight urgent opportunities.
The complete Conduit platform
Suppliers
Assign reps to accounts, define approval hierarchies, set quoting permissions, and manage team-wide workflows, so everyone operates from the same playbook without bottlenecks.
Retailers
Dropship and wholesale connectivity through Conduit, without messy one-off integrations, plus self-serve procurement and cleaner inventory visibility.
Customer Testimonials
"Availability checks and status pings used to eat our day. Now the reply is drafted with ATP, lead time, and ship window already included."
- VP Sales, Multi-warehouse Distributor
"The speed at which these guys work is unparalleled. Within weeks, we had a full set of AI agents speeding up response times for our customer service staff."
- Head of Inside Sales
"We stopped running the business in fire drills. CoPilot handles exceptions and keeps the long tail warm with promos, and lightweight outreach."
- COO
16h - Time saved per month Reps reply to inquiries in minutes instead of hours.
40% fewer questions - AI uses live data to eliminate manual pricing mistakes.
30% faster resolve time - Handle more accounts without adding headcount.
Frequently asked questions
Does CoPilot replace my reps? No. CoPilot makes your reps faster, sharper, and more responsive, not replace them.
Conclusion
Your customers want the right answers, fast: stock, price, lead time, ship date. CoPilot makes that the default.